Delivery and Returns

Desk top & monitor raiser

  • Free delivery on orders over £100 (£5.95 under £100).
  • Delivered by us personally with a 1 hour time slot.
  • Eco-friendly packaging to avoid damage. Our desk tops are delivered with minimal packaging (mainly reusable moving blankets) as we hand delivery our items.
  • Dispatched within 3-4 weeks.

All other products

  • Free delivery on orders over £100 (£5.95 under £100).
  • Sent via specialist courier.
  • Professionally packed to avoid damage.
  • Dispatched within 1-2 weeks.

Environmentally aware delivery

Wayne hand delivering solid wood furniture around the UK.

Hand delivering our desk tops results in many environmental benefits:

  • Minimal packaging, as we take great care of all our items, right up to your door.
  • Pre arranged time slots mean we don’t need to make multiple delivery attempts.
  • Considered, pre planned routes reduce unnecessary milage
  • We do not engage with large sorting offices, wasting energy taking your item off route.

Returns & Guarantee

Our desktops and monitor raisers come with a 30 day money back guarantee. We will issue a refund or replacement if something is not 100% with your hand made item.

We understand our premium desk tops could represent a significant investment in your working environment. If after sleeping on it, if you change your mind, just drop us a line. Our process is such that we can offer a 100% refund if you let us know with in 48 hours of placing your order. After 48 hours, we will do our very best to accommodate your request, we may still be able to offer a full refund, but depending on how much work has already been done on your bespoke order, there may be charges incurred.

All returns are protected by your statutory rights, all faulty items can be returned for a refund or replacement.

Fulfilment

All products are fulfilled by TheReallyGoodOakShop, as explained on our About page.